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How to solve faults or problems with a pipe rail trolley

It is possible that a pipe rail trolley has a fault, or that other problems occur. In that case it is important that you act as soon as possible and solve the fault or problem, so that employees can work safely with the pipe rail trolley. In this article, our specialist lists the most common malfunctions and problems and the associated solutions.
Pipe rail trolley
Michael Visser
Specialist Mechanical Equipment | August 22, 2021 | 4 min. reading time

The pipe rail trolley does not drive

  • Possible cause: the key switch is switched off.
  • Solution: switch on the key switch (vertical). 

  • Possible cause: emergency stop is locked.
  • Solution: unlock the emergency stop.

  • Possible cause: the batteries are empty.
  • Solution: charge the batteries.

  • Possible cause: the speedometer is set on 0.
  • Solution: set a speed. 

  • Possible cause: the direction of travel is in neutral.
  • Solution: choose a direction. 

  • Possible cause: the battery terminals make poor contact.
  • Solution: clean the battery terminals and reattach the terminals.

  • Possible cause: the footswitch is defect.
  • Solution: replace the footswitch. Consult a technician for more information. 

  • Possible cause: a cable break in the footswitch.
  • Solution: repair the cable rupture or replace the switch. 

  • Possible cause: the lift is not retracted far enough, or the limit switch is defective.
  • Solution: completely retract the lifting device or check the limit switch.

  • Possible cause: the circuit breaker is in the 0 position.
  • Solution: consult the dealer.

The work platform does not want to lift/lower

  • Possible cause: the batteries are empty.
  • Solution: charge the batteries. 

  • Possible cause: the battery terminals make poor contact.
  • Solution: clean the battery terminals and reattach the terminals.

  • Possible cause: the key switch is switched off.
  • Solution: switch on the key switch (vertical).

  • Possible cause: emergency stop is locked.
  • Solution: unlock the emergency stop.

  • Possible cause: the work platform is overloaded.
  • Solution: reduce the load below the maximum payload.

  • Possible cause: there is too little hydraulic oil in the tubular rail wagon.
  • Solution: refill the hydraulic oil.

  • Possible cause: a fuse is defect.
  • Solution: consult the dealer.

  • Possible cause: the control fuse is defect.
  • Solution: consult the dealer.

The speed is poorly adjustable

  • Possible cause: the speed control button is defect.
  • Solution: consult the dealer.

  • Possible cause: the drive motor control is defect.
  • Solution: consult the dealer.

The pipe rail trolley has fallen over

Possible causes for a fallen pipe rail trolley are careless transport, unstable pipe rail system, too much manual force, overloading, ignoring the skewers, driving next to the pipes of the concrete path and lifting them on the pipes or on a non-level surface. If the pipe rail trolley falls over, proceed as follows:

  1. Switch off the pipe rail trolley.
  2. Straighten the vehicle.
  3. Remove the covers.
  4. Disconnect the batteries.
  5. Clean the vehicle.
  6. Take the damage.
  7. Determine the cause of the fall and remove it.
  8. Check the pipe rail trolley and call in a technician if necessary.
Note: beware of liquids if the pipe rail trolley falls over. It may happen that battery fluid leaks out of the pipe rail trolley caused by damage. This is very caustic!

Other malfunctions or problems

If the pipe rail trolley shows any other faults or problems, consult your dealer.

Contact form
Can't find your answer? Fill out the contact form and our specialist Michael Visser will get back to you. On weekdays, even within 24 hours.
Also interesting for you

How to solve faults or problems with a pipe rail trolley

It is possible that a pipe rail trolley has a fault, or that other problems occur. In that case it is important that you act as soon as possible and solve the fault or problem, so that employees can work safely with the pipe rail trolley. In this article, our specialist lists the most common malfunctions and problems and the associated solutions.
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Michael Visser
Michael Visser
Specialist Mechanical Equipment | August 22, 2021 | 4 min. reading time
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Pipe rail trolley
Topics in this article

The pipe rail trolley does not drive

  • Possible cause: the key switch is switched off.
  • Solution: switch on the key switch (vertical). 

  • Possible cause: emergency stop is locked.
  • Solution: unlock the emergency stop.

  • Possible cause: the batteries are empty.
  • Solution: charge the batteries.

  • Possible cause: the speedometer is set on 0.
  • Solution: set a speed. 

  • Possible cause: the direction of travel is in neutral.
  • Solution: choose a direction. 

  • Possible cause: the battery terminals make poor contact.
  • Solution: clean the battery terminals and reattach the terminals.

  • Possible cause: the footswitch is defect.
  • Solution: replace the footswitch. Consult a technician for more information. 

  • Possible cause: a cable break in the footswitch.
  • Solution: repair the cable rupture or replace the switch. 

  • Possible cause: the lift is not retracted far enough, or the limit switch is defective.
  • Solution: completely retract the lifting device or check the limit switch.

  • Possible cause: the circuit breaker is in the 0 position.
  • Solution: consult the dealer.

The work platform does not want to lift/lower

  • Possible cause: the batteries are empty.
  • Solution: charge the batteries. 

  • Possible cause: the battery terminals make poor contact.
  • Solution: clean the battery terminals and reattach the terminals.

  • Possible cause: the key switch is switched off.
  • Solution: switch on the key switch (vertical).

  • Possible cause: emergency stop is locked.
  • Solution: unlock the emergency stop.

  • Possible cause: the work platform is overloaded.
  • Solution: reduce the load below the maximum payload.

  • Possible cause: there is too little hydraulic oil in the tubular rail wagon.
  • Solution: refill the hydraulic oil.

  • Possible cause: a fuse is defect.
  • Solution: consult the dealer.

  • Possible cause: the control fuse is defect.
  • Solution: consult the dealer.

The speed is poorly adjustable

  • Possible cause: the speed control button is defect.
  • Solution: consult the dealer.

  • Possible cause: the drive motor control is defect.
  • Solution: consult the dealer.

The pipe rail trolley has fallen over

Possible causes for a fallen pipe rail trolley are careless transport, unstable pipe rail system, too much manual force, overloading, ignoring the skewers, driving next to the pipes of the concrete path and lifting them on the pipes or on a non-level surface. If the pipe rail trolley falls over, proceed as follows:

  1. Switch off the pipe rail trolley.
  2. Straighten the vehicle.
  3. Remove the covers.
  4. Disconnect the batteries.
  5. Clean the vehicle.
  6. Take the damage.
  7. Determine the cause of the fall and remove it.
  8. Check the pipe rail trolley and call in a technician if necessary.
Note: beware of liquids if the pipe rail trolley falls over. It may happen that battery fluid leaks out of the pipe rail trolley caused by damage. This is very caustic!

Other malfunctions or problems

If the pipe rail trolley shows any other faults or problems, consult your dealer.
Contact form
Can't find your answer? Fill out the contact form and our specialist Michael Visser will get back to you. On weekdays, even within 24 hours.
Michael Visser
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How can you work safely with a pipe rail trolley?
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